Conditions of Use

WEBSITE TERMS AND CONDITIONS

WELCOME TO Territorial Supplies, Inc.

Our contact details are as follows:

Territorial Supplies, Inc.
PO Box 474
Council, ID 83612
208-253-0036

General email: sales@territorialsupplies.com
Phone number: 208-253-0036

TERMS AND CONDITIONS OF USE
This Statement outlines the terms and conditions governing all sales and purchases made through this website, regardless of whether the order was transmitted via the internet, telephone or post. By accessing, browsing and/or using this website you acknowledge that you have read, understood and agree to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree with these terms, do not use this site.

PRICING
All prices quoted are subject to change at any time at the discretion of Territorial Supplies, Inc.. All prices are quoted in US dollars (US$). Territorial Supplies, Inc. reserves the right to reject any orders which include incorrect prices which may occur due to data entry errors, code errors, hacking, incorrect pricing provided by manufacturer, etc. Prices are not negotiable and do not include shipping and handling and tax. Shipping and handling costs, as well as tax, will be calculated when completing the order. Rarely tax and shipping errors beyond our control may occur. We will notify you prior to filling your order if this occurs.

TERRITORIAL SUPPLIES, INC. SALES AND USE TAX POLICY STATEMENT
TERRITORIAL SUPPLIES, INC. RECOGNIZES that sales tax is a very important source of funding for most state and local governments. We have prepared this Sales Tax Policy to explain to you when and why we collect sales tax on your purchases.

IMPORTANT NOTICE: Your purchase is NOT exempt from tax merely because Territorial Supplies, Inc. has elected not to collect the tax from you at the time of your purchase. Unless you live in Alaska, Delaware, Montana, New Hampshire or Oregon, your state most likely requires purchasers to report all purchases that are not taxed and pay tax on those purchases. The tax may be reported and paid on your individual income tax return or by filing a consumer use tax return. For more information, please visit your state's department of revenue website.

TERRITORIAL SUPPLIES, INC. COLLECTS SALES TAX in states where we have physical presence (or nexus), including Washington and Idaho.

TERRITORIAL SUPPLIES, INC. DOES NOT COLLECT SALES TAX in any states NOT listed above because Territorial Supplies, Inc. is not required to collect sales or use tax in these states.

FOR OUR TAX EXEMPT CUSTOMERS:
TERRITORIAL SUPPLIES, INC. DOES NOT COLLECT SALES TAX if we have your exemption certificate on file, or you are shipping your order to a state that does not collect state or local sales or use tax.

SHIPPING
We can send your order anywhere within the 48 lower states of the United States of America as well as Alaska and Hawaii. All our items are packed for safe delivery. We ship all products by either FedEx or UPS Ground, occasionally USPS (very small items) or via freight truck if large or hazardous (such as partitions or flares). Ground shipping usually takes between 1 to 5 working days depending on the delivery service in the destination area.

We normally ship our in stock products within three business days. Out of stock items will be shipped according to the manufacturers' lead times.

Please check your delivery address carefully as we will not be responsible for delivery to an incorrect address. You the customer shall be responsible for the cost to resend a parcel that is returned because of an incorrect address.

ONCE YOUR ORDER HAS BEEN SHIPPED YOU ARE NOT ABLE TO CANCEL YOUR ORDER. Additionally, custom orders (badges, body armor, H-S Precision rifles, lightbar parts and others noted as such) cannot be cancelled once placed.

CUSTOM ORDERS
Custom orders (badges, body armor, H-S Precision rifles, lightbar parts and others noted as such) cannot be cancelled once placed. They are also NON-REFUNDABLE. By placing a custom order you agree to abide by these rules.

PAYMENT
Payment options provided by Territorial Supplies, Inc. include Visa, MasterCard and American Express via PayPal.

RETURNS POLICY
If an order is received damaged a return claim MUST be filed with Territorial Supplies, Inc. within 2 business days from date of receipt of goods. If an item is dead on arrival (D.O.A.) or defective, claims must be made within 15 days from receipt of item or within the manufacturer's warranty period (whichever ends sooner). Either call us at (208) 253-0036 or email details of your claim to sales@territorialsupplies.com.

Returns are not accepted due to a change of mind, so please choose carefully. Exchanges will not be permitted.

The following options will then be made available:
1. Replacement: If possible, a replacement will be sent, subject to availability.
2. Credit: If no replacement is available, a credit will be offered subject to a 20% restock fee or, if restocking with a manufacturer, the manufacturer's restock fee.
3. Refund: If a refund is required it will be provided according to the original payment (i.e. if payment was made on Visa, the Visa will be credited). Again, subject to a 20% fee or, if restocking with a manufacturer, the manufacturer's restock fee.

Returns are not accepted due to a change of mind, so please choose carefully. Exchanges will not be permitted.

IMPORTANT NOTICE
WE CANNOT AND WILL NOT SEND OUT REPLACEMENT ITEMS FOR ITEMS RETURNED AS DAMAGED, DEAD-ON-ARRIVAL, ETC. UNTIL WE HAVE THEM IN HAND AND HAVE INSPECTED THE ITEM (items D.O.A. are replaced, however we send them to the factory and if the factory determines that there is nothing wrong with the item than you will be charged for the original item, the replacement item and all shipping charges). This means that if your patrol vehicle is down due to a malfunctioning siren or speaker we cannot send you a replacement one unless it (the replacement item) is paid for. NO EXCEPTIONS! Warranty items will be handled according to the factory's rules. We suggest keeping a spare on hand for emergencies.

LICENSE AND SITE ACCESS
Access to the Territorial Supplies, Inc. website is granted only for the purpose of accessing the products offered. Under no circumstances may any individual alter any part of the website. No part of this site may be reproduced for any reason, nor may any parts of the site be displayed anywhere unless written permission has been granted by Territorial Supplies, Inc.. You are granted access to Territorial Supplies, Inc.'s website under the condition that you will not interfere, or attempt to interfere with any of the content.

LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL TERRITORIAL SUPPLIES, INC. BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, INJURY AND / OR LOSS OF DATA OR PROFIT, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE. IF YOUR USE OF MATERIALS FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ANY COSTS THEREOF.

LAW AND JURISDICTION
These Terms and any matter relating to this Site will be governed by Idaho State law and the Idaho courts shall have non-exclusive jurisdiction in respect of them.

PRIVACY
We are committed to protecting your privacy and this statement summarizes what personal details we may collect from you before, during or after you use our Site and what we will do with them. Any changes to our privacy policy will be posted on this page. When you contact us we will use your email address for the purposes of administering your query or order and responding to you. We will not publish your personal information and will not supply your personally identifying information to other companies or individuals. We may, with your permission, send you information about our company and our products and services. We may also provide your contact info to a manufacturer's representative, with your knowledge, if you are having problems with a product and we are unable to help you.

SECURITY
All of our credit card transactions online are processed through PayPal. All transaction details are encrypted and we do not see any personally identifying payment details. Shopping at Territorial Supplies, Inc. is secure. This site uses the latest in security technology to ensure a safe & secure transaction during your shopping experience. Your confidential information is encrypted in transit from your computer to ours. Again, we do not see any credit card details.

COPYRIGHT
All content and the compilation of all content on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, artworks, products and data compilations is the property of Territorial Supplies, Inc. and protected by United States and International copyright laws. Manufacturers' photos and text are used with their permission.

No part of this website may be reproduced without the express, written permission of Territorial Supplies, Inc..

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